This QM session was focused on working with faculty on a course review/redesign or evaluation. Listen, Ask questions. The conversation isn’t about you or what you can do, it is about the instructor and the course and what the instructor thinks the instructor needs.

Build relationships – find a parallel or something in common between yourselves.

You’ve looked at the course – allow them to show you through the course. This lets you see how they view the navigation and what is important to them. They should be able to tell you why they made the design choices. Reinforce those things that they are proud of.

Assignment tool: I’ve looking for one assignment per module, that align with the course objectives, etc. Point out what was done well and then make some suggestions and opportunities.

Explain design choices. Be able to explain design choices.

Cruical Conversations Tools for talking when the stakes are high. Patterson, Grenny, McMillian, and Switzer.